1. Help Centre
  2. Account setup & configuration

Create a new customer

Define customers that you will provide work for. Customers can declared as individuals (customers with a single address), or they can be a Company. Companies can have multiple contacts with specific roles and may have multiple sites

1. Click on 'Customers'

Click on 'Customers'

2. Click on 'Create customer'

Click on 'Create customer'

3. Select a type of customer

Individual - typically a home address. Not a business organisation.

Company - Business organisations with potentially multiple sites

Select a type of customer

4. Enter a name for the customer

Enter a name for the customer

5. Enter a main contact email for the business

The contact email may be defined as the billable address.

Enter a main contact email for the business

6. Enter a contact number

Enter a contact number

7. Specify the 'bill to' label

This will appear on any invoices raised against jobs completed for this customer

Specify the 'bill to'

8. Enter the address details for the main site

Enter the address details for the main site

9. Enter the ABN of the Customer business

Enter the ABN of the company

10. Enter the primary contact details

Enter the primary contact details of the business

11. Make sure to specify contact role

Make sure to specify the role of the primary contact

12. Include any useful notes

Include any useful notes

13. Add other contacts as necessary

Add other contacts as necessary

14. Fill out their details in the same manner as the primary contact

Fill out their details in the same manner as the primary contact

15. Register the primary site for the customer's business

This is typically the headquarters or main company building

Register the customer primary site

16. Add additional sites as needed

Add more sites as needed

17. Additional sites must have an addrss specified

These can't be marked "Same as billing address" like the primary site

Enter the site address

18. Click on 'Save'

Click on 'Save'